Shipping and Delivery

1. Shipping Options:
We offer multiple shipping options to cater to your needs. During the checkout process, you will be able to select your preferred shipping method. Our available options typically include standard shipping, express shipping, and local pickup.

2. Shipping Destinations:
We primarily ship within Ireland, including both the Republic of Ireland and Northern Ireland. Please note that additional shipping fees or restrictions may apply for certain remote areas. For international shipping inquiries, please contact our customer support team for further assistance.

3. Shipping Fees:
Shipping fees are calculated based on the weight of your order, the shipping destination, and the selected shipping method. The total shipping cost will be displayed during the checkout process before you finalize your purchase. We strive to provide competitive and transparent shipping rates.

4. Order Processing Time:
Once you place an order, we require a certain amount of time to process and prepare it for shipping. Typically, this processing time ranges from 1 to 3 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

5. Estimated Delivery Time:
The estimated delivery time depends on the shipping method you choose and the destination of your order. Standard shipping within Ireland usually takes 2 to 5 business days, while express shipping can deliver your order within 1 to 2 business days. Please note that these are estimated timeframes, and actual delivery times may vary due to unforeseen circumstances or external factors.

6. Order Tracking:
Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package. You can use this tracking number to monitor the progress of your shipment and get real-time updates on its location and estimated delivery date.

7. Delivery Process:
We partner with reputable shipping carriers to ensure reliable and secure delivery of your orders. Our carriers will make every effort to deliver your package to the provided shipping address. If you are not available at the time of delivery, they may leave a notification or attempt redelivery on a later date. Alternatively, you may have the option to collect your package from a local depot or arrange a convenient delivery time with the carrier.

8. Order Issues or Delays:
In the rare event of any order issues or unexpected delays, our customer support team is here to assist you. If you encounter any problems with your shipment or have concerns about the delivery status, please contact us, and we will work diligently to resolve the issue and provide you with the necessary support.

9. Local Pickup:
For customers who prefer to pick up their orders locally, we offer a convenient local pickup option. During the checkout process, you can select the local pickup option and schedule a pickup time at our designated pickup location. We will notify you when your order is ready for pickup.

10. Customer Satisfaction:
Ensuring your satisfaction is our top priority. If you have any questions, concerns, or special requests regarding shipping and delivery, please do not hesitate to contact our customer support team. We are dedicated to providing you with a positive and seamless shopping experience.