Frequently Asked Question

Why does honey crystallize? Crystallization is a natural process that occurs in all honey. But what does this mean in practical terms?

• Honey starts in a liquid form when it's freshly harvested from beehives. As time passes, a natural crystallization process takes place, causing it to thicken.
• The speed at which honey crystallizes can vary depending on the type of honey. Honey with a higher glucose content tends to crystallize more quickly.
• Crystallization is an entirely natural phenomenon that occurs in all types of honey.

Why does our unheated honey maintain a smooth consistency and 'never crystallize'?

Our honey undergoes full crystallization as part of our extraction process. Once crystallized in barrels, it is transferred to jars using a specialized machine. This process results in a creamy texture with noticeable granules.
The consistency of honey processed in this manner remains stable and will not change further. We achieve this by mechanically breaking down and churning the honey without additional heating, thereby preserving its highest health properties.

Is it better to use a wooden or metal spoon for scooping honey

You can use either a wooden or a metal spoon to scoop honey. Some people prefer wooden spoons as they are less likely to scratch the container and are aesthetically pleasing. Metal spoons are also perfectly fine, but make sure they are clean and dry to avoid introducing moisture into the honey, which can promote crystallization.

Is it safe to give bee products to children?

Yes, honey can be given to children, but it's important to be cautious. Honey is generally safe for most children over the age of one year. However, it should never be given to infants under one year old, as their digestive systems may not be fully developed, and honey can contain spores of a bacterium that can be harmful to them. For older children, honey can be a natural and nutritious sweetener, but it should be consumed in moderation as part of a balanced diet.

Can bee pollen lead to allergic reactions?

Yes, bee pollen has the potential to cause allergies in some individuals. Just like other types of pollen, bee pollen can trigger allergic reactions in people who are sensitive or allergic to pollen. Common symptoms of bee pollen allergies may include sneezing, a runny nose, itchy eyes, and, in severe cases, anaphylaxis. If you suspect you have a bee pollen allergy, it is recommended to consult with an allergist for proper testing and guidance.

What causes the foam to appear on the surface of my honey?

The foam on the top of your honey is typically caused by air bubbles that get trapped during the packaging process. It is a natural occurrence and doesn't affect the quality or taste of the honey. You can simply skim off the foam if you prefer, or mix it back into the honey, and your honey will remain perfectly fine to consume.

What is the proper way to store honey?

Honey should be stored in a cool, dry place, preferably at room temperature. Keep it tightly sealed to prevent moisture from entering, which can lead to crystallization. There's no need to refrigerate honey, as it can actually accelerate crystallization. If your honey does crystallize over time, you can gently warm it in a water bath to return it to its liquid state. Properly stored honey has an indefinite shelf life and will remain safe to eat for a very long time.

What is the shelf life of honey?

The shelf life of honey is quite remarkable. Honey has a naturally long-lasting quality, and if stored properly, it can remain safe and enjoyable for a very long time. At our company, we ensure the quality and freshness of our honey products by adding a 'best before' date on every jar. While this date reflects our recommendation for when the honey is at its peak flavor and quality, honey can often be safely consumed for an extended period beyond that date, provided it is stored in a cool, dry place and shows no signs of spoilage, such as unusual odors, off flavors, or visible mold. So, rest assured that you can savor the goodness of our honey well beyond the indicated 'best before' date.

What is the estimated delivery time?

Our estimated delivery time is typically 2-3 days, and we strive to dispatch orders on the same day whenever possible.

Is there a risk of the jars getting damaged during the delivery process?

We take great care to ensure that our products are securely packaged for delivery. We use sturdy packaging materials to minimize the risk of any damage during transit. While we make every effort to ensure the safe arrival of your order, in the unlikely event that you receive damaged jars, please contact our customer support team, and we will promptly address the issue and arrange for a replacement or refund as needed to ensure your satisfaction.

What could be the reason for the difference in taste, appearance, or aroma of the honey in this order compared to the previous one?

There could be several reasons for the differences you've noticed in the honey between this order and the previous one. Honey is a highly dynamic and natural product, and its characteristics are influenced by various factors, including the season, month, year, time of harvest, and even the prevailing weather conditions at the time the bees collected nectar.

The specific flora that bees forage on, which can vary by season and location, significantly impacts the taste and aroma of honey. Different flowers produce nectar with distinct flavor profiles, and as the seasons change, so does the availability of these nectar sources. Furthermore, weather conditions like temperature and humidity can affect the nectar composition and the bees' foraging behavior, contributing to variations in honey characteristics.

At our company, we take pride in offering honey that is certified as raw organic and artisan raw. This means we prioritize preserving the natural qualities of honey and, as a result, you may encounter subtle and delightful variations in taste and aroma between batches. It's a testament to the uniqueness of each harvest and the natural processes involved in honey production.

Rest assured, our commitment is to provide high-quality honey, and while these natural variations can occur, we always aim to maintain consistent quality and flavor in all our products. If you have any specific concerns or questions about the differences you've observed, please don't hesitate to reach out to our customer support team. We're here to assist you and ensure your satisfaction.

Why does honey extracted directly from the hive often have a solid or crystallized consistency?

The solid or crystallized consistency of honey directly from the extractor is a natural phenomenon known as crystallization. Honey is a super-saturated solution of sugars, primarily glucose and fructose. When it's freshly harvested, the balance between these sugars can cause the honey to crystallize quickly. The presence of natural particles like pollen or tiny air bubbles can serve as 'seeds' for the crystallization process to start. This is completely normal and doesn't indicate spoilage or a loss of quality. In fact, many people enjoy crystallized honey for its unique texture and spreadability. If you prefer liquid honey, gently warming it in a water bath can return it to its liquid state without causing any harm to its taste or nutritional properties.